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Frequently Asked Questions

How do I purchase pixels?

Select a contiguous block on the grid, proceed to payment, then upload your ad and details.

What size image can I upload?

Your image will automatically fit the pixels you purchased. Supported formats: JPG, PNG.

Can I get a refund?

All pixel purchases are final. No refunds once payment is confirmed.

How long will my ad remain?

Your ad will remain live for as long as the website exists—our goal is at least five years—and the blocks will not be resold.

What does “HODL’r Since” mean?

During the upload step, you can select the year you started holding XRP. That “HODL’r Since” label displays on your ad’s details page.

How do I share my ad on social media?

After your ad is live, you’ll see “Share on Twitter,” “Share on Telegram,” etc., buttons on the confirmation page. Clicking any icon opens the respective platform with a pre‐filled link to your ad’s details page.

Can I choose not to receive an email confirmation?

Yes—on the upload form, there’s a checkbox labeled “I do not want email confirmation.” If you check it, we won’t send you an email.

What is the XRPL transaction link?

If you check “Let viewers click to see my XRPL transaction” when uploading, your transaction ID (“txid”) becomes a clickable link on your ad’s detail page. Visitors can verify your payment on an XRPL explorer.

Who can I contact for support?

Email us at support@xrpwall.net.